Marantz DV-17 User Manual download pdf (Page 49)

ADDITIONAL INFORMATION

ENGLISH

Troubleshooting

Incorrect operations are often mistaken for trouble and

malfunctions. If you think that there is something wrong with

this component, check the points below. Sometimes the

trouble may lie in another component. Inspect the other

components and electrical appliances being used. If the

trouble cannot be rectified even after exercising the checks

listed below, ask your nearest MARANTZ service center or

your dealer to carry out repair work.

The disc table comes back out automatically, shortly after

the disc table is closed.

The disc is dirty or warped.

\ Refer to

‘Disc Care’

(page 46).

The disc is not placed properly on the disc table.

\ Use the disc table guide to align the disc (page 17).

Region number does not conform with this unit.

\ If the region number on the disc does not match the

number on the player, the disc cannot be used (page

52).

There is condensation on the operating section of the

player.

\ Allow time for condensation to evaporate. If player is

near an air conditioning unit, you should move the

player (page 47).

Playback is not possible.

The disc has been loaded upside down.

\ Check that the disc has been loaded with the label

side facing up.

mark appears on screen.

The selected function does not operate for that disc.

mark appears on screen.

The operation is prohibited by the player.

Picture playback stops and the operation buttons cannot

be used.

Player malfunctions.

\ Stop disc playback (press STOP 7), then start

playback again.

New settings made in the Setup screen menus while a

disc is playing are ineffective.

Some settings can be changed while a disc is playing, but

are not effective. This is not a malfunction.

\ Make the same setting when the player is stopped.

\ Stop disc playback (press STOP 7), then start

playback again. When playback is resumed, the new

settings should be in effect. Please note that making

settings in the Setup screen menus may cancel the

resume function.

When making changes in the Setup screen menus, is

displayed.

There is a Video CD or CD loaded in the player and the

setting that was changed only applies to DVD

performance.

\ The setting will be effective the next time a DVD is

loaded.

No picture.

Connection is incorrect.

\ Check that cord connections are correct and that plugs

are firmly connected.

Internal player settings are incorrect.

\ If AV CONNECTOR connections have been made,

make sure that the Setup screen Video menu [Video

Out] setting corresponds to the capabilities of the TV

or monitor that connections have been made to (page

26).

Operation (settings) of TV or AV amplifier is not

appropriate.

\ Be sure that your TV, receiver, or amplifier is set up to

view DVD playback.

\ Check that the VIDEO OFF switch is set to the correct

position (page 45).

The screen is stretched or aspect does not change.

The multi aspect setting is not appropriate.

\ Change the aspect setting in the [TV Screen] setting in

the Setup screen Video menu to the screen type most

appropriate to the TV or monitor you are using (page

25).

Picture disturbance during playback or dark.

This player is compatible with Macro-Vision System copy

guard. Some discs include a copy prevention signal, and

when this type of disc is played back, stripes etc., may

appear on some sections of the picture depending on the

TV.

\ This is not a malfunction.

The position of the TV SYSTEM switch was changed

during player operations.

\ Switching the position of the TV SYSTEM switch is not

effective if a disc is playing. Stop playback before

performing this operation.

Discs respond differently to particular player functions

which may result in the screen becoming black for a brief

instant or shaking slightly when the function is executed.

\ These problems are largely due to differences between

discs and disc content and are not malfunctions of this

player.

Audio is output from the analog output jacks but not from

the digital output jacks.

Player settings are incorrect.

\ In the Audio 1 menu, check that the appropriate digital

audio output formats are selected, and that the [Digital

Out] setting is not set to [Off] (page 24).

When recorded on a VCR or passed through an AV

selector, there is disturbance in the playback picture.

This is not a malfunction.

\ Due to the player’s copy protection circuits, connection

of this device through a VCR or an AV selector may

prevent recording or cause picture problems.

Remote control operation is not possible.

The rear panel control input jack on the player is being

used.

\ Point the remote control at the component that the

player is connected to (page 13).

The remote control is too far from the player, or the angle

with the remote sensor is too wide.

\ Be sure to operate the remote from a location within its

operating range (page 6).

The batteries are exhausted.

\ Replace the exhausted batteries with all new batteries

(page 6).

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Marantz DV-17 User Manual Page 49

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